• Return

    All items go through quality control and are checked for faults and damage before they are sent to customers.

    You can return any item within 14 days:

    • Items must be returned in their original packaging and in their original condition
    • Used items cannot be returned for refund unless due to manufacturing defect.
    • On-Sale and Discounted items are non-refundable
  • Exchange

    You can return any item within 14 days:

    • Exchange can only be facilitated for a different size of the same style. Please be aware of the available sizes left in the inventory.
    • One product can only be exchanged once.
    • Items must be returned in their original packaging and in their original condition.
  • Pre-Orders

    An order that is placed for an item that has yet to be released or is in the process of being restocked. The item is still being produced and prepared. Will take about 3 weeks or more for item to arrive.

  • Return Procedure

    • Contact us at jvg978@gmail.com to request the return.
    • Please write your order number inside & outside the packaging and send it back to us within the 14 days.
    • Email us your tracking no. and name of the delivery company as soon as you have proceeded with the return. This will help us process your refund faster.
    • You will be liable if item is damaged or lost before they arrive at our address. All items requested for return will be cancelled and will still be charged.